Distance selling service

Request a home delivery from one of our boutiques

Our teams remain available to help you from afar with personal shopping video calls. Discover the collection, personalize your accessories and have your purchases delivered right to you while staying home. Make an appointment online and you will receive a link to call the boutique at the requested time and accessible on mobile, pc (via Google Chrome) or tablet. Our service is available in the following boutiques:

Paris - Opéra Book an appointment
Lyon Herriot Book an appointment Browse the catalogue
Strasbourg Book an appointment Browse the catalogue
Cannes Book an appointment Browse the catalogue
La Vallèe Village Book an appointment
Lille Book an appointment


Shipping fees are offered in Metropolitan France. All payments include VAT and distance selling is not subject to tax refund. You may pay by credit card up to €1500 (Visa, Mastercard, Amex) or bank transfer. Items can be returned within 30 days after delivery date. Returns are shipped under your responsibility and at your expense. To get more information, we invite you to contact one of our stores or our Customer Service Team: contact@lancel.fr